Sheri Davidson Smith
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Tony Bucklin Awarded Sonoma County Certified Tourism Ambassador of the Year
March 23, 2018
Sonoma County recently celebrated the fifth anniversary of the certified tourism ambassador program by awarding hospitality industry professionals who exemplify service. No one was more deserving than Tony Bucklen, the former general manager of the Hilton Sonoma Wine Country that burned to the ground in the wildfires. He was awarded the Sonoma County Certified Tourism Ambassador of the Year award Feb. 22 at Soda Rock Winery in Healdsburg.
Iowa State Lodging Association Recognizes Embassy Suites Des Moines
March 5, 2018
The Iowa Lodging Association recognizes those who go above and beyond in Iowa’s hotel industry at the annual Stars of the Industry Awards Dinner. Ana Smith, Maintenance Engineer, was nominated for Spirit of Hospitality, Jessica Fink, Group Rooms Coordinator, for Heart of the House, and Elisa Carlson, Bell Person, for Front of the House. We are proud to announce Elisa Carlson as the 2017 Front of the House Employee of the Year.
Brandon Bybee Wins Marriott ROSE Award
March 1, 2018
Brandon Bybee has worked as a kitchen steward at the Renaissance World Golf Village Resort in St. Augustine, FL for 6 years. He recently won the 2017 Annual Marriott ROSE Award, the mission of which is to honor non-managerial hospitality employees or volunteers who provide excellent customer service. Through one-on-one or behind the scenes contact, these industry champions positively influence a visitor’s experience.
Chef Dean Thompson from Embassy Suites Raleigh Wins “Cooking for a Classic”
February 8, 2018
Executive Chef Dean along with his teammate and brother Matt Thompson won the “Cooking for a Classic” series on February 7 in Raleigh, North Carolina. They made it through several rounds taking out well known teams to ultimately win the entire competition.
Embassy Suites Columbia – Greystone Awarded Business Partnership Award
December 21, 2017
The Embassy Suites Columbia – Greystone was awarded the Business Partnership Award by the South Carolina Vocational Rehabilitation Department for their outstanding achievement in providing employment opportunities for citizens with disabilities.
Executive Chef Matt Thompson from the Embassy Suites Raleigh/Durham Wins People’s Choice Award
October 25, 2017
Executive Chef Matt Thompson from the Embassy Suites Raleigh/Durham won the people’s choice award at the local March of Dimes Chef’s Auction. Matt’s chef’s auction package helped raise $800 for the March of Dimes.
Hattie Wakefield Wins Lodging Heart of the House Employee of the Year
October 18, 2017
Hattie Wakefield from our Embassy Suites Greenville was named Lodging Heart of the House Employee of the Year by the Greater Greenville Chapter of the South Carolina Restaurant and Lodging Association. Nominees are judged on performance that goes above and beyond the normal job expectations both at and away from work, including outstanding and unusual service to their company, to their customers and to their community.
Embassy Suites Des Moines Named “Hotel of the Year”
September 22, 2017
Our Embassy Suites by Hilton Des Moines Downtown was recognized by the Greater Des Moines Convention & Visitors Bureau as the 2016-2017 Visitors Choice Award “Hotel of the Year”.
Holiday Inn & Suites Cincinnati Team Members Awarded for Excellent Service
April 30, 2017
Josh Dillinger and Allie Overley from our Holiday Inn & Suites Cincinnati-Eastgate were recognized for their excellent service at their local ROSE Awards Event. “ROSE” stands for Recognition of Service Excellence. Allie and Josh were recognized for their excellent service, along with other superstars of Greater Cincinnati’s hospitality industry.
Capitol Plaza Topeka Recognized by American Cancer Society
March 10, 2017
Our Capitol Plaza Hotel Topeka was recognized by the American Cancer Society for providing the most free hotel rooms to cancer patients in Kansas for the past three years. In 2016, the hotel provided 36 free nights.
Homewood Suites Kansas City Wins Hilton Merit Award for Revenue Management
March 6, 2017
Homewood Suites by Hilton Kansas City Airport for being awarded a Hilton Merit Award for “Excellence in Revenue Management.” The hotel received this presitigois award based on their rate growth strategies for corporate and local accounts.
Joy Bryant Awarded “Spirit of Embassy” Award and Director of Sales Award of Merit
February 2, 2017
Joy Bryant from our Embassy Suites by Hilton Columbia Greystone won the “Spirit of Embassy” Award. This is Hilton’s highest form of brand-specific Team Member recognition! Winners are nominated and selected based on their effort and dedication to positively impact their department, teammates and/or the community. She also received the Director of Sales Award of Merit at the recent All Suites Brand Celebration in Las Vegas. This award goes to Directors of Sales who best represent the values, brand hospitality and sales commitment of the Embassy Suites brand.
Susan Beard from Holiday Inn NWA Springdale wins the “Annual Women’s Expo Cook-Off”
January 19, 2017
Susan Beard from our Holiday Inn NWA Springdale won the “Annual Women’s Expo Cook-Off” for the second year in a row. This special event brings together thousands of women to sample, experience and purchase products and services to help them live a better and more fulfilling life.
Embassy Suites Kansas City Awarded 2016 Business Excellence Award
December 20, 2016
The Platte County EDC is a non-profit corporation with a mission to promote, enhance and grow economic development in Platte County, Missouri. Each company honored for this award is new to, or has expanded in, Platte County. Company impacts include: new investment, job creation, increased visibility and increased tax base in Platte County.
Michael Milton Wins Make A Difference Mentor Award
December 7, 2016
Our Renaissance Hotel Oklahoma City Convention Center & Spa was featured this week on their local news for their participation in Project SEARCH, an organization created to provide employment and education opportunities for individuals with significant disabilities. Project Search selected Michael Milton, a kitchen steward at the Renaissance Hotel, to receive this year’s Make A Difference Mentor Award.
Casey Carlton Wins NextGen Under 30 Award
December 1, 2016
NextGen Under 30 recognizes and encourages the next generation of innovative, creative, and inspiring individuals who push the boundaries in various categories of endeavor.
Capitol Plaza Hotel Topeka Named “Best Hotel in Topeka”
November 17, 2016
Our Capitol Plaza Hotel Topeka was named “Best Hotel in Topeka” by the Topeka Capital-Journal. Topeka residents voted in print and online from April 24 to May 23 for their favorites, with more than 335,000 votes cast this year.
Chef Alan Scott Wins Chef of the Year
November 4, 2016
The Greater Greenville Chapter of the South Carolina Restaurant and Lodging Association announced the winners of the 4th Annual Upstate Hospitality Awards. Chef Alan was recognized as one of the best and brightest in the hospitality industry. Chef Alan is automatically nominated into the statewide SCRLA Stars of South Carolina Hospitality Awards.
Embassy Suites Des Moines Wins Best of Meetings Award
November 1, 2016
Meetings Today is proud to announce that Embassy Suites by Hilton Des Moines has won a Best of Meetings Today award for the first time. Each year Meetings Today lets its audience, made up of planners who hold events globally, determine the best hotels and resorts for meetings and events in North America.
Holiday Inn Northwest Arkansas Wins Quality of Excellence Award
October 4, 2016
The Holiday Inn & Convention Center Northwest Arkansas won the prestigious “Quality Excellence Award” from IHG for 2016. This award is given to hotels achieving distinction in all aspects of their operations.
Holiday Inn NWA Springdale Hotel Wins“Top 3rd” IHG Worldwide Award
July 13, 2016
Our Holiday Inn NWA Springdale hotel won another “Top 3rd” worldwide award for outstanding guest service from IHG. To qualify for the award hotels need a Guest Relations Index score of less than 0.09 which equates to less than one quality/service complaint per 11,654 rooms occupied. Our hotel scored 0.04 which equates to less than 1 per 26,221 rooms occupied
Embassy Suites Raleigh/Durham Wins Embassy Suites Advantage e-Events Competition
June 30, 2016
With their $5,000 reward they purchased new 27” monitors and are donating the old 15” ones. The also bought Standup Desks for the team. Having a move flexible work space was very important to them. And lastly they bought a Microsoft Surface for customer visits.
Amanda Burel Wins the Spirit of Hampton Award
May 26, 2016
Amanda Burel from the Hampton Inn & Suites Elk Grove won the Spirit of Hampton Award. This is the brand’s highest form of individual recognition, awarded to team members who consistently exceed expectations, live Hamptonality, and positively impact guests and the hotel.
Jullie Campbell and Ginny Moulton Awarded Hilton Elite Directors of Sales
May 15, 2016
Ten Directors of Sales were selected for Hilton’s second-ever Elite Director of Sales class. They will benefit from a full year of career development strategies, opportunities to learn from other sales leaders and special recognition for all their achievements.
Embassy Suites Portland Airport wins the Travel with A Purpose Action Grant
May 10, 2016
Our Embassy Suites Portland was one of 117 hotels worldwide that won a grant and one of 20 hotels worldwide that won the $5,000 grand prize. The money will be used to support their local effort in conjunction with Albertina Kerr, Multnomah County and Vocational Rehabilitiation Service of Oregon. The Project SEARCH program in their hotel now has eight interns who work in various departments. The program is designed to give developmentally disabled adults the opportunity to gain job skills that could lead to gainful employment.
Michael O’Brien Wins the Spirit of Embassy Award
April 22, 2016
Michael earned this prestigious award with his outstanding community service efforts including participation in the Angel Tree, donating banquet linens to his local ASPCA for bedding and teaching teens and adults how to play ice hockey at the Carolina Ice Palace.
Tricia Jackson Named the 2015 Embassy Suites by Hilton Revenue Management Director of the Year
April 14, 2016
We at Atrium Hospitality are incredibly excited and proud that Tricia has won this honor. Her proactive approach and deployment of key strategies helped her to achieve successful results in RevPAR, RPI, shoulder night occupancy, sellout efficiency, peak night ADR, and Premium Room sales.
Hilton Long Beach Wins Hilton Hotels & Resorts Make It Right Most Improved Award
February 26, 2016
Our Hilton Long Beach received the highest combined Problem Resolution and Overall Loyalty scores on SALT, and the most combined improvement out of all hotels in the Americas regions with less than 500 rooms for the 4th Quarter 2015.
Riann Hornbuckle Awarded 2014 Embassy Suites Front Office Manager of the Year
February 3, 2016
Riann was nominated by her General Manager, Skip Hammerman, and was selected from dozens of great leaders – her year over year SALT score improvements, Nor1 success, Upsell Program results, Revenue Management focus, participation in corporate programs/events (like the monthly Front Office Webinars and HHonors challenges) and team member recognition made her a standout. Last spring, she was awarded the trophy…which came with a 5 night vacation to any Embassy Suites in the world, airfare for two and $1,200 spending money.
Chef Susan Beard Wins the Celebrity Chef Cook-off
January 12, 2016
Congratulations to Chef Susan for winning the Celebrity Chef Cook-off hosted by the Arkansas Beef Council. She beat the three-time champion chef from River Grille! We have posted her winning recipes to our Facebook page.
Embassy Suites Names Charleston Favorite Lodging for 2015
The Charleston Convention and Visitors Bureau (CVB) honored local employees, restaurants, businesses, and hotels Thursday evening during an awards ceremony at B&D Gastro Pub in celebration of National Tourism Week. For the third year, the CVB asked residents and visitors to nominate and subsequently vote for their favorite places in Charleston; and the Embassy Suites by Hilton Charleston won for Favorite Lodging.
Embassy Suites by Hilton Des Moines Downtown Gains Several Top Accolades
July 2, 2015
The 234-suite Embassy Suites by Hilton Des Moines Downtown is the recent recipient of numerous top accolades, including the prestigious TripAdvisor® Certificate of Excellence Hall of Fame Award. This special designation recognizes businesses that have been awarded a Certificate of Excellence for five years in a row from TripAdvisor, the world’s largest travel site.
Embassy Suites and Homewood Suites by Hilton Aides in Tornado Relief
April 20, 2018
Associates from our Embassy Suites and Homewood Suites by Hilton Greensboro donated and delivered supplies to individuals effected by a recent tornado in Greensboro.
Hotel Operator John Q. Hammons Settles Fight With Jonathan Eilian’s JD Holdings
February 14, 2018
Jonathan Eilian’s JD Holdings LLC has reached a deal with the estate of a late Missouri hotelier that paves the way for the real-estate investor to acquire a hotel portfolio valued at about $1 billion that had been tied up in legal disputes for nearly a decade.
Tucson University Park Hotel Back In The Marriott Mix
February 13, 2018
The Marriott Tucson University Park Hotel announced a new 20-year-deal with Marriott that goes into effect on March 1.
Atrium Hospitality Celebrates MLK, Jr Day with a Day of Service
January 15, 2018
Atrium Hospitality corporate employees and some of their children spent MLK Jr. Day delivering food in different communities in Atlanta. Team members delivered meals door to door from the service Open Hand Atlanta. Open Hand helps people manage chronic disease with home-delivered meals and nutrition education as a means to reinforce the connection between informed food choices and improved quality of life.
Atrium Hospitality Supports Second Wind Dreams
December 11, 2017
Atrium Hospitality gathered donations from the corporate team to support Second Wind Dreams’ Gifts of Light Program this holiday season. The Gifts of Light program is hosted annually, gathering volunteers and corporate sponsors to adopt neglected nursing home residents, some of whom are wards of the state with little to no support and no expectation for gifts or visits.
Embassy Suites by Hilton Dallas DFW Airport North Completes First Phase of Renovation
December 1, 2017
Enhancements to the 329-suite hotel in Grapevine, TX — just two miles from Dallas Fort Worth International Airport — include a newly designed lobby and a new look for its 12-story atrium.
Embassy Suites by Hilton Monterey Bay – Seaside Unveils Stylish New California Coastal Design
November 9, 2017
Embassy Suites by Hilton Monterey Bay — Seaside has completed a multi-million-dollar renovation evoking the coastal beauty of the California beachfront that lies just two blocks away. The stylish refresh encompasses the hotel’s restaurant and lounge, all guestrooms, meeting space, and the open-air atrium lobby.
Lenora Olson from Hilton Sonoma Supports Associates
October 23, 2017
After California’s wildfires on October 10 reduced the Hilton Sonoma Wine Country Hotel to ashes, the property’s HR director posted a plea on her Facebook page asking colleagues if they might have work for the 130 hotel employees who were now without jobs.
Sheraton Norfolk’s Waterside Seafood Company Restaurant is named one of the “6 of America’s Most Inviting Hotel Restaurants”
October 3, 2017
Our Waterside Seafood Company in Norfolk, Virginia was featured in FSR (Full Service Restaurant) Magazine as one of the “6 of America’s Most Inviting Hotel Restaurants”. The new restaurant is part of the hotel’s $12 million dollar renovation. Opened in August, the 100-seat Waterside Seafood Company focuses on traditionally prepared Southern classics and beautiful presentations.
Hilton Fort Collins Hotel Completes Renovation
September 21, 2017
Hilton Fort Collins recently completed the final stages of a renovation spanning all 255 guest accommodations and public areas, including the atrium-style Spring Street Grill, Espresso Shoppe, Spring Street Lounge, ballroom space, and pool area with indoor swimming pool and whirlpool. The fitness center was also newly renovated in addition to a facelift to the exterior including new outdoor signage and upgraded landscaping and parking.
Atrium Hospitality Supports Hurricane Harvey Relief Efforts
September 1, 2017
A Go-Fund-Me page was created to assist our associates in Houston impacted by the hurricane. The money raised will be distributed to Atrium Hospitality associates who have been impacted by Hurricane Harvey. Atrium Hospitality will match everything raised dollar for dollar. Atrium Hospitality corporate team members, along with Hobby Marriott leadership, will distribute the funds to impacted associates who apply for assistance.
Atrium Hospitality Welcomes Obed H. Morales as new General Manager
August 20, 2017
Atrium Hospitality recently appointed Obed H. Morales as General Manager of Embassy Suites by Hilton Dallas Forth Worth North in Grapevine, Texas. He’s held managerial roles at all-suite hotels, including 14 Embassy Suites properties, for the last 15 years.
Atlanta Marriott Buckhead Opens Atlanta’s only M Club Lounge
July 20, 2017
Our newly renovated Atlanta Marriott Buckhead Hotel & Conference Center recently opened Atlanta’s only M Club Lounge. This exclusive lounge provides the ideal space to work, recharge, connect and relax with the convenience of snacks and food options.
Embassy Suites Greenville Makes a Difference
June 22, 2017
Our Make a Difference Committee at the Embassy Suites by Hilton Greenville Golf Resort & Conference Center raised $6,793 to benefit the local charity, Clement’s Kindness. Clement’s Kindness Fund assists families impacted by pediatric cancer and serious blood disorders.
Atrium Hospitality Announces Partnership with Clean the World
April 6, 2017
Companywide initiative projected to provide more than 575,000 potentially life-saving bars of soap annually to children and families in need.
Chef Daniel Johnson is Featured on Detroit Local News
April 6, 2017
Executive Chef Daniel Johnson from our Westin Southfield-Detroit was featured on Detroit’s local news this morning preparing apple cinnamon bread pudding. Our Director of Outlets, Doug Davis, was also featured letting viewers know about their upcoming Easter brunch.
Embassy Suites Charleston Airport Donates to the ECCO
Our Embassy Suites by Hilton Charleston Airport Hotel & Convention Center recently donated over 100 comforters to the East Cooper Community Outreach. The ECCO provides services to low income families, while empowering them to create a better future.
Embassy Suites by Hilton, Greenville Completes Comprehensive Renovation
March 16, 2017
All-suite S.C. resort introduces new restaurant and bar concept; updates guest suites, atrium lobby, and meeting space.
Chef Daniel is Featured on Cedar Rapids Local News
February 25, 2017
Chef Daniel Dennis from our Cedar Rapids Marriott was featured on Fox 28 News preparing the restaurant’s breakfast dish for Restaurant Week in Cedar Rapids, Iowa.
Renaissance World Golf Village Supports St. Francis House Homeless Shelter
September 24, 2016
The Spirit to Serve Committee from our Renaissance Resort at World Golf Village delivered and served meals at the St. Francis House Homeless Shelter in St. Augustine, Florida last week.
Atrium Hospitality chose to support North Fulton Community Charities
August 3, 2016
Atrium Hospitality chose to support North Fulton Community Charities for their annual back-to-school drive. NFCC is a non-profit human service agency dedicated to preventing homelessness of individuals residing north of the Chattahoochee River in Fulton County. They assist families with basic needs such as food, rent and utilities, clothing, and adult education classes. In two weeks, we collected 22 backpacks and over $500 worth of school supplies for students.
Angel Johnson elected President of the Amadeus/New Market Hotel Partners Group
June 1, 2016
Angel Johnson, our Director of Corporate Systems, attended the annual New Market conference in Las Vegas last month. She was elected President of the Amadeus/New Market Hotel Partners Group. In her newly elected position, she’ll be leading a collection of hotel companies that use New Market products, advocating for common interests, networking, brainstorming and sharing best practices.
Digital Key is now available at our Hilton Long Beach Hotel
March 22, 2016
Digital Key opens any door you’d normally access with a regular key.Once your room is ready on the day of your arrival, you’ll receive a push notification to your smartphone that the key has been delivered. It will then be available in your HHonors app until you check out.
Embassy Suites Greenville contributes to the Make a Difference! Lint Project
February 1, 2016
The Embassy Suites in Greenville, South Carolina recently donated lint from their laundry to a local Boy Scouts group. This talented group of boys collects donated lint and repurposes it into compost and “fire logs” for camping trips. With the hotel’s cooperation, they won the regional qualifier and are going to the State Finals. The hotel has committed to recycling their dryer lint to the Make a Difference Garden for composting units.
Sheraton Norfolk Waterside Hotel supports the Southeastern Virginia Food Bank
January 18, 2016
The Sheraton Norfolk Waterside Hotel supports the Southeastern Virginia Food Bank throughout the year. In honor of Martin Luther King Jr. Day several team members worked with the SEVA to distribute food baskets to neighbors in need. The hotel supports the important mission of the Southeastern Virginia Food Bank throughout the year by conducting canned food drives as well as donating turkeys for the Thanksgiving holiday. Our guests also get into the giving spirit by taking advantage of our “give back and save” package which offers a 20% room discount with a donation of 2 or more canned goods.
Crowne Plaza Denver Partners with The Christmas Child
December 21, 2015
Last week the Crowne Plaza Denver Airport Convention Center Sales team volunteered for Operation Christmas Child to help spread holiday cheer in the community by providing holiday gifts to children throughout the world. Members of the Sales Team put together boxes, packed them with toys, and shipped them to less fortunate children in more than 100 countries.
Hilton Long Beach Remodel
December 14, 2015
The Hilton Long Beach completed a full-scope, top to bottom renovation in late 2015. The completely re-imagined and transformed hotel boasts 399 fully-renovated guest rooms, 26,000 sq. ft. of new meeting and banquet facilities, a new fitness center, and its heralded new lobby, complete with modern and artistic expressions throughout all public space. The Gathering Kitchen & Bar on the lobby level is exactly where travelers and locals want to be, with communal seating and 10 TVs throughout, even boasting a 110” TV for the big games!
Embassy Suites Welcomes Head Start Children: Community Partnerships in Action
December 4, 2015
We are fortunate to have two former Head Start parents working for Embassy Suites by Hilton USF/Busch Gardens Hotel located within our immediate neighborhood. When our staff contacted them, they were very excited about creating a once in a lifetime experience for our children.
Hilton Fort Collins’ Holiday Service
December 1, 2015
Our Blue Energy Committee at the Hilton Fort Collins is raising money to support a family this holiday season. We are collecting money through December 18th and purchasing the gifts on the 19th. The Committee is also giving back to the community by buying bicycles for the Bikes for Tykes program. Our employees are excited to give back to our tight-knit community.
Embassy Suites Monterey Bay-Seaside turns 20
October 16, 2015
On October 16, 2015, the Embassy Suites by Hilton Monterey Bay Seaside celebrated its 20th birthday. The hotel organized a big luncheon party for all staff to attend and celebrate. Atrium goodies were distributed to all staff to welcome them to the new management company, and there was even 1995 music and trivia played throughout!